Reference

Privacy Policy for Your Account Data

DANA, OVO, GoPay and QRIS receipts, account login records, and lobby session data are handled under this Privacy Policy before you open an account.

DANA record handlingOVO account checksGoPay receipt matchingQRIS transaction IDs

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How Your Data Is Collected

kijang toto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy rights start when you create an account, enter your phone number, set a password, or send a payment receipt for DANA, OVO, GoPay or QRIS. We collect account details, device signals, wallet references, chat messages, cookie IDs, and security logs so we can

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confirm sign-in activity, match wallet records, detect duplicate account use, and answer privacy requests. We do not sell your personal data. We share limited records only with payment processors, security tools, and service teams that help us operate the account flow. Access to any lobby area
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where local law permits may require identity checks, and those checks are kept separate from casual browsing data. You can ask us to correct, update, or delete eligible data through the contact paths on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Ask About Privacy

Privacy questions need a clear route, not a generic inbox. We keep support open every day from 09:00 to 23:00 WIB through live chat and email, with WhatsApp used for account follow-up when you request it. For faster checks, send the phone number on your account, the device you used, and the payment rail involved, such as QRIS or DANA.

Team online

Live chat

Use the chat button after sign-in when you want us to check recent account access, cookie use, or a payment record tied to DANA, OVO, GoPay or QRIS.

Email privacy desk

Send privacy requests by email with your registered phone number, account name, and the change you need, such as correcting a wallet name or removing an old device record.

WhatsApp follow-up

Ask chat support to move a privacy case to WhatsApp when you need step-by-step account checks during 09:00 to 23:00 WIB service hours.

DATA CHECKS

Six Checks Behind Account Privacy

A privacy policy is useful only if the account flow follows it. We separate wallet matching, device recognition, game session records, and support messages so each team sees only what it needs.

Account creation

When you create an account, we store the phone number, username, password hash, referral code if entered, and time stamp, so later privacy requests can be matched to the correct profile.

Payment records

DANA, OVO, GoPay and QRIS records are kept with transaction IDs, sender names, and status logs, helping us confirm wallet activity without asking you to repeat receipt details.

Cookie settings

Cookies keep your session active, remember language choices, and reduce repeated sign-in prompts. You can clear them through your browser settings, though a fresh login may be needed afterward.

Device access

From Android, open Chrome, tap the three-dot menu, choose Settings, then Site settings to clear stored site data if you want a fresh privacy session.

Retention checks

We keep account, wallet, chat, and security logs only as long as needed for account service, dispute handling, legal requests, and fraud prevention linked to your profile.

Change requests

If your phone number, wallet name, or account detail is wrong, send a correction request through chat or email and we will verify ownership before editing records.

Privacy Questions You May Ask

These answers focus on the data we collect, why we collect it, and how you can ask us to change it. Keep your registered phone number ready when contacting us, because it is the fastest way to match your privacy request to the right account without exposing extra details.

We collect your phone number, username, password hash, sign-up time, device signals, and payment references when you use DANA, OVO, GoPay or QRIS. These records help us secure access and answer account requests.

Payment receipts connect a wallet action to your account. We store transaction IDs, sender names, status times, and support chat links so DANA, OVO, GoPay and QRIS questions can be checked without asking again.

Yes. Contact live chat or email with your registered phone number and the field that needs correction. We verify ownership first, then update eligible data such as wallet name, phone detail, or contact spelling.

Cookies keep your session active, remember display choices, and help us spot unusual sign-in attempts. On Android Chrome, go to Settings, Site settings, then stored data if you want to clear them.

We share limited data with payment processors, security tools, and support systems that help operate your account. We do not sell personal data, and each shared record is tied to a service purpose.

We keep records for the time needed to serve your account, check disputes, handle legal requests, and prevent fraud. Older records may be reduced or deleted when they are no longer needed.

Send a deletion request through chat or email with your registered phone number. We check account ownership, explain what can be removed, and flag records that must remain for service or legal reasons.

Privacy Policy for Your Account Data

Three Ways to Ask About Privacy

Live chat

Email privacy desk

WhatsApp follow-up

Six Checks Behind Account Privacy

Account creation

Payment records

Cookie settings

Device access

Retention checks

Change requests

Privacy Questions You May Ask

01 What personal data does kijang toto collect when I open an account?

02 Why do you keep payment receipts in my privacy record?

03 Can I ask you to correct my account data?

04 How do cookies affect my privacy on mobile?

05 Do you share my data with other companies?

06 How long do you keep account and chat records?

07 How do I request deletion of eligible data?

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